Microsoft DeBERTa Tops Human Performance on SuperGLUE NLU Benchmark

Using Watson NLU to help address bias in AI sentiment analysis On this basis, relationships between entities and the Knowledge Graph can then be created. But McShane is optimistic about making progress toward the development of LEIA. The main barrier is the lack of resources being allotted to knowledge-based work in the current climate,” she […]

Towards improving e-commerce customer review analysis for sentiment detection Scientific Reports

Character gated recurrent neural networks for Arabic sentiment analysis Scientific Reports As a leading social listening platform, it offers robust tools for analyzing brand sentiment, predicting trends, and interacting with target audiences online. What sets Azure AI Language apart from other tools on the market is its capacity to support multilingual text, supporting more than […]

10 Effective Ways to Connect With Your Customers

What Is Customer Service? Definition & Best Practices But before we look at how to be effective, it’s important to explore bad customer service. This is the classic face-to-face interaction with customers, like when you walk into a store and ask for help finding that perfect pair of shoes. It’s ideal for those who love […]

OpenAI releases GPT-4o, a faster model thats free for all ChatGPT users

OpenAI GPT-4o breakthrough voice assistant, new vision features and everything you need to know Moreover, privacy requests don’t sync across devices or browsers, meaning that users must submit separate requests for their phone, laptop and so on. Therefore, the technology’s knowledge is influenced by other people’s work. Since there is no guarantee that ChatGPT’s outputs […]

Rasa, an enterprise-focused dev platform for conversational GenAI, raises $30M

120+ Chatbot Statistics for 2024 Already Mainstream It harnessed the LLM in such a way that if a virtual agent receives a question it hasn’t had training to handle, generative AI provides a fallback response. Elsewhere, a Japanese telecoms provider is trialing a similar software that modifies the tone of irate customers. OpenAI demonstrated earlier […]

Frustrated Taylor Swift fans battle ticket bots and Ticketmaster

Wal-Mart’s Robot Shopping Carts Are Coming For Us All The SmartScrub feature that tells the robot to wiggle its butt to scrub your floors works surprisingly well, but the mopping pad is too small to clean your floors effectively, and you still have to clean the mop manually. Most every other robot with a mop […]